Terms and Conditions (T&C) – Lange & Zander GmbH
Landlord: Lange & Zander GmbH, Ricarda-Huch-Weg 11, 31542 Bad Nenndorf
1. Arrival / Check-In / Departure
Check-in is possible from 3:00 p.m. until 12:00 midnight. Check-out must take place by 10:00 a.m. on the day of departure at the latest. If the departure time is exceeded by more than 30 minutes, an additional overnight stay will be charged. Other arrival and departure times may be individually agreed with the landlord. If the tenant does not arrive by 12:00 midnight on the day of arrival, the contract shall be deemed terminated after a grace period of 24 hours without notification to the landlord. The landlord or his representative is then free to rent the property to others. A (partial) refund of the rental fee due to early departure will not be granted.
2. Special Requests
Special requests and side agreements are generally possible. They must be confirmed in writing by the landlord.
3. Payment
For your booking, we require a deposit of 50% of the total rental price at the time of booking. The remaining 50% must be paid no later than 4 weeks before your arrival.
If the arrival date is within the next 4 weeks, the full amount is due upon booking.
The rental contract becomes valid once the payment has been credited to the landlord’s account. Failure to make payment is considered a cancellation and entitles the landlord to re-let the property. Utilities such as water and waste disposal are included. Additional energy costs will only be charged in case of unusual consumption.
4. Cancellation / Termination Conditions
You may withdraw from the contract at any time. The cancellation must be made in writing and is only legally binding once confirmed by us.
Up to 8 weeks before arrival: free cancellation.
Up to 4 weeks before arrival: 50% of the rental price is due.
Within 4 weeks before arrival or in case of early departure: 90% of the rental price will be charged.
The receipt date of your cancellation notice applies. Payments already made will be credited. A replacement person who enters into your contract under the same conditions may be provided by you after prior consultation.
5. Obligations of the Tenant
The tenant undertakes to treat the rented property (accommodation, inventory, and outdoor facilities) with care. Any damages to the accommodation and/or its inventory occurring during the rental period must be reported to the landlord immediately. Damages or defects already present at arrival must be reported to the landlord immediately; otherwise, the tenant is liable for such damages. A reasonable time must be allowed for the rectification of damages and defects. Claims arising from complaints not reported immediately on-site are excluded. Complaints submitted at the end of the stay or after leaving the holiday home are also excluded from compensation. In the event of service disruptions, the tenant is obliged, within the scope of their legal duty to cooperate, to do everything reasonable to contribute to rectifying the disruption and keeping any damage to a minimum. On the day of departure, personal belongings must be removed, household waste must be disposed of in designated containers, and dishes must be cleaned and stored in the kitchen cupboards.
6. Non-Compliance with House Rules
The hosts reserve the right to terminate the contract without notice and without refund in the event of violations of the house rules and good conduct (such as noise, unauthorized visitors, or smoking inside the accommodation).
7. Smoking Prohibited
Smoking inside the accommodation is strictly prohibited. In case of violation, a cleaning fee of €250 will be charged.
8. Dogs
Dogs are only permitted in selected accommodations.
9. Electric Cars
Charging vehicles from household power outlets is prohibited.
10. Liability
The property description was prepared to the best of our knowledge. No liability is assumed for impacts on the rental property caused by force majeure, customary power and water outages, or weather conditions. Likewise, no liability is assumed for unforeseeable or unavoidable circumstances such as official orders, pandemics, sudden construction work, or disturbances due to natural and local conditions. The landlord will, however, gladly assist in remedying such problems where possible. The landlord is not liable for the use of provided play, sports, and household equipment (e.g., toaster, charging station, kettle, stove). Arrival and departure of the tenant are at the tenant’s own risk and liability. The landlord accepts no liability for personal belongings in cases of theft, water damage, or fire. The tenant is fully liable for deliberate damage or destruction.
11. Final Provisions
Photos and texts on the website or flyer serve as realistic descriptions. A 100% match with the rental property cannot be guaranteed. The landlord reserves the right to make changes to the furnishings (e.g., furniture) provided they are of equal value. Should one or more provisions of these terms and conditions be or become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid one that comes closest to the economic and legal intent of the contracting parties. German law applies. Place of jurisdiction and performance is the landlord’s place of residence.