Terms & Conditions

Terms and Conditions (T&C) – Lange & Zander GmbH
Landlord: Lange & Zander GmbH, Ricarda-Huch-Weg 11, 31542 Bad Nenndorf

1. Arrival / Check-In / Departure
Check-in is from 3:00 PM to 12:00 AM. Departure must be completed by 11:00 AM on the day of departure. If the departure time is exceeded by more than 30 minutes, an additional night's stay will be charged. Other arrival and departure times can be individually agreed upon with the landlord. If the tenant does not arrive by 12:00 AM on the day of arrival, the contract will be considered terminated after 24 hours without notification to the landlord. The landlord or their representative may then freely dispose of the property. No (partial) refund of the rent is provided for early departure.

2. Special Requests
Special requests and additional agreements are generally possible and require written confirmation from the landlord.

3. Payment
The rental agreement becomes valid once payment has been received in the landlord's account. Non-payment will be considered as cancellation, and the property may be re-rented. There are no charges for water and waste disposal. Additional energy costs will only be charged if there is unusual consumption.

4. Cancellation

You can withdraw from the contract at any time. Cancellations must be made in writing. You can cancel free of charge up to 8 weeks before arrival. Cancellations made up to 4 weeks before departure will result in a 50% charge, and cancellations made within 4 weeks or early departure will result in a 90% charge. Cancellations must be made in writing and are only legally binding upon our confirmation. The date of receipt of your cancellation notice is the determining factor. Any amounts already paid will be credited. You can provide a replacement person, who will enter into your contract under the stated conditions, upon agreement.
 

5. Tenant’s Responsibilities
The tenant is obligated to treat the rented property (accommodation, inventory, and outdoor areas) with care. If damages occur to the accommodation and/or its inventory during the rental period, the tenant must immediately notify the landlord. Damages or deficiencies found upon arrival must be reported immediately to the landlord; otherwise, the tenant will be liable for these damages. A reasonable period for remedying the damages or deficiencies must be given. Claims arising from complaints that are not immediately reported on-site are excluded. Complaints that are made only at the end of the stay or after leaving the property are also excluded from compensation. In the event of any performance disruptions, the tenant is obligated to take all reasonable actions within their legal obligations to contribute to the resolution of the disruption and minimize any damage. On the day of departure, the tenant must remove personal items, dispose of household waste in the designated containers, and store clean, washed dishes in the kitchen cabinets.

6. Failure to Follow House Rules
The hosts reserve the right to terminate the rental agreement without notice and without refund if the house rules or public order are violated (e.g., noise, unauthorized visitors, smoking in the apartment).

7. Smoking is Not Allowed
Smoking in the apartments is strictly prohibited. Failure to comply will result in a cleaning fee of 250 EUR.

8. Dogs
Dogs are allowed in selected apartments.

9. Electric Vehicles
Charging an electric vehicle using household electricity via a socket is prohibited.

10. Liability
The listing has been created to the best of our knowledge. The landlord is not liable for any impact on the rental property due to force majeure, local power or water outages, or weather events. Likewise, no liability is assumed for unforeseeable or unavoidable circumstances such as official orders, pandemics, sudden construction sites, or disturbances due to natural and local conditions. However, the landlord is happy to assist in resolving any issues (where possible). The landlord is not liable for the use of provided recreational and sports equipment and appliances (e.g., toaster, charging station, kettle, stove). The tenant’s arrival and departure are at their own responsibility and risk. The landlord is not liable for personal belongings in case of theft, water damage, or fire. The tenant is fully responsible for any deliberate destruction or damage.

11. Final Provisions
Photos and text on the website or in brochures serve as a realistic description. The landlord does not guarantee 100% consistency with the rental property. The landlord reserves the right to make changes to the furnishings (e.g., furniture), provided they are of equivalent quality. Should one or more provisions of these terms and conditions be or become invalid, this will not affect the validity of the remaining provisions. The invalid provision will be replaced by a valid one that most closely reflects the economic and legal intent of the contracting parties. German law applies. The place of jurisdiction and performance is the landlord's place of residence.